Shipping & Policies
Having now completed our Kickstarter campaign, all products are currently in their first production run and are scheduled to ship in April of 2017 (with the exception of gift cards, which are scheduled to ship on December 16, 2016). Free ground shipping to the continental U.S. is included with any purchase of $29 (merchandise subtotal is calculated before sales tax). Flat rate shipping for continental U.S. orders under $29 is 6.99.
- We are not currently able to ship to Alaska or Hawaii
- Flat- rate shipment to Canada for all purchases is $29.
exchanges and refunds
We recommend measuring your space and considering our color options carefully. If you wish to return or exchange an item, you will be responsible for shipping the returned item to our warehouse. In case of a factory defect, you may apply for your warranty and we will replace the item containing the quality issue. See warranty guideline below.
*Be advised that each driftwood stained signature board will have a unique appearance, as the stain will bring out different characteristics in each piece of wood. In purchasing a driftwood stained product, the customer understands that the finish on their unique board will not appear precisely as the product’s photo.
All products come with a 90 day warranty starting on the day of receipt.